Togile for Hospitality

A guest may stay for days.
The relationship can last for years.

Connect guest enquiries, conversations, property interactions, corporate relationships, experiences, commercial opportunities, and revenue intelligence through one AI-native platform.

Book a Hospitality Demo Start Free

Built for hotel groups, resorts, serviced apartments, hospitality brands, event venues, and multi-property businesses.

Guest Relationship Continuum

Live Guest Intelligence

ACTIVE

Nights

Guest LTV

₹2.4L

+18%

NPS

+6pts

Discover

Campaign + website signal

+38%

Enquire

WhatsApp / call context

12m

Book

Reservation confirmed

94%

Arrive

Property check-in

On time

Experience

Requests + stay signals

Return

Repeat / loyalty opportunity

+27%

AI Insight: Return opportunity for Aarav Mehta — last stay 42 days ago, suite preference match, high engagement on WhatsApp.

Trusted by Hospitality Leaders

Shiprocket

Furlenco

Lets Transport

Bennett & Coleman

Top10

Brand Capital

Navata

Infobay.ai

Alfabet Solutions

Angel One

Profitmart

Nifa Infocomp

careerflow.ai

Modular Pulse

Welmont

Hitech Solutions

Skill Curve

Vads Global

Shippin

First Funding

One Freight

Shiprocket

Furlenco

Lets Transport

Bennett & Coleman

Top10

Brand Capital

Navata

Infobay.ai

Alfabet Solutions

Angel One

Profitmart

Nifa Infocomp

careerflow.ai

Modular Pulse

Welmont

Hitech Solutions

Skill Curve

Vads Global

Shippin

First Funding

One Freight

The Disconnected Guest Journey

Your guest experiences one brand.
Your teams often see different moments.

A guest may discover your brand through a campaign, enquire on WhatsApp, book through another channel, stay at one property, contact another team, host an event months later, and return through a completely different journey. Every interaction adds context. Too often, that context does not travel with the guest.

Marketing

"What attracted the guest?"

Reservations & Sales

"What did they enquire about?"

Property Team

"What happened during the stay?"

Guest Relations

"What did they request or experience?"

Corporate Sales

"What relationship opportunity exists?"

Leadership

"What may bring them back?"

The problem is not that hospitality lacks guest data.

It is that the relationship is often fragmented between moments.

One Guest. Every Interaction.

The guest shouldn't become a stranger every time the channel, team, or property changes.

Bring guest identity, preferences, interactions, experiences, commercial opportunities, and relationship signals into one continuously evolving context.

Aarav Mehta

Demo Guest · Guest ID #DG-001

360°

LIVE

ProfileGuest since 2023

PreferencesRoom, dining, experiences

Enquiries3 open · 12 past

Properties2 properties engaged

Reservations4 stays · 14 nights

Stay HistoryCross-property timeline

Requests1 pending · 8 resolved

FeedbackSurveys & reviews

CorporateMehta Industries Pvt Ltd

Signals

Open Actions

Events

Switch perspective — the guest stays the same

Marketing — Most Relevant Context

Source

Where this guest discovered the brand

Campaign

Which campaigns engaged them

Interest

What they have shown interest in

Engagement

Recent activity and touchpoints

Return Signals

Indicators of potential return

Connected Hospitality Revenue

A room is only one part of the relationship.

Hospitality revenue can begin with an individual stay and expand across corporate accounts, groups, events, partnerships, repeat visits, and new properties.

Select a Revenue Journey

Individual Guest

Commercial Flow

Enquiry

Booking

Stay

Engagement

Return

Relevant Teams

ReservationsProperty TeamGuest Relations

Intelligence

Preferences

Conversations

Experience

Return Signals

Relationship Value

AI Signals

Return intent

Satisfaction trends

Preference changes

Engagement frequency

Togile Capabilities

Togile CRMCallZapSentimental

Togile AI

Every interaction creates a signal.
AI helps teams understand what deserves attention.

Turn guest activity, conversations, relationship history, enquiries, commercial opportunities, and experience signals into intelligence teams can act on.

Guest & Business Signals

Guest Activity

Conversations

Stay History

Relationship Signals

Commercial Activity

Feedback

Togile

Guest Intelligence Engine

What Needs Attention Next?

Prioritize

Recommend

Act

Five Intelligence Outcomes

Guest Priority

Which guests, accounts, or opportunities deserve attention now?

Relationship Intelligence

Which relationships are strengthening, becoming inactive, or showing risk?

Next-Best Action

Should the team call, message, follow up, escalate, or reconnect?

Opportunity Intelligence

Which corporate, event, group, or repeat opportunities are progressing or slowing?

Revenue Intelligence

Where are new, repeat, renewal, and expansion signals emerging?

Agentic Intelligence Loop

Observe

Understand

Recommend

Act

Learn

Approved actions with human oversight

Prepare guest or account summariesCreate follow-up tasksSurface inactive opportunitiesEscalate overdue actionsRecommend next stepsTrigger approved workflows

Personalization becomes more powerful when the business can remember, understand, and act.

Explore Togile AI

The Intelligence Between Interactions

Not every guest signal appears in a booking.

Intent, satisfaction, hesitation, urgency, and relationship strength often appear inside conversations and interactions before they appear in a report.

Channels

Call

Meeting

Guest Request

Feedback

Connected Relationship Context

Guest · Account · History · Intent

Outcomes

Follow-up

Escalation

Opportunity

Risk

Next Action

Demo Workflow — Context Accumulating at Each Stage

A corporate guest calls regarding a future group requirement.

+ call logged

The conversation connects to the existing guest and account relationship.

+ guest matched

Previous stays, conversations, and stakeholders become visible.

+ history connected

A commercial opportunity is identified.

+ opportunity created

Follow-up is assigned.

+ action assigned

Leadership gains visibility.

+ leadership informed

A conversation can be a request, a warning, or the beginning of the next revenue opportunity.

Connected Hospitality Intelligence

From guest relationships to revenue.
See what needs attention across the business.

CEO / HOSPITALITY LEADER VIEW

Relationship Growth & Revenue Overview

LIVE

Relationship Growth72%

Guest relationship depth and retention trends

Revenue Pipeline65%

Commercial pipeline across all revenue journeys

Property Visibility80%

Activity and performance across properties

Corporate Business58%

Account contribution and growth

Return Opportunity68%

Guests showing return signals

Forecast70%

Revenue and relationship forecast accuracy

Measurable Operating Signals

Response Time

Follow-Up

Enquiry Movement

Corporate Pipeline

Event Opportunity

Guest Engagement

Return Signals

Revenue Visibility

See not only what was booked — but which relationships, actions, and signals may shape what happens next.

One Hospitality Intelligence Layer

One guest relationship.
A connected Togile ecosystem.

Each Togile product solves a specific part of the hospitality relationship journey. Together, they connect guests, accounts, teams, conversations, commercial workflows, relationship signals, and revenue intelligence.

Togile CRM

Manage Relationships

Guests, accounts, opportunities, pipelines, activities, and revenue intelligence.

CallZap

Connect Conversations

Business communication connected to guest and account context.

OnField360

Execute Across Properties

Distributed teams, visits, locations, and field execution.

Revora

Connect Commercial Workflows

Pricing, quotes, invoicing, payments, and revenue workflows.

Sentimental

Understand Signals

Customer and relationship signal intelligence.

Work with the systems that already run your hospitality business.

Togile works alongside the systems that manage reservations, properties, payments, and operations — connecting the guest-facing, relationship, commercial, and revenue journey around them.

Your Existing Hospitality Systems

PMSReservation SystemsBooking TechnologyEmailWhatsAppTelephonyPaymentsAccountingBusiness Systems

100+ Integrations

FAQ

Common questions about Togile for Hospitality

What is Togile for Hospitality?

Togile is an AI-native guest, relationship, and revenue intelligence platform that connects enquiries, guest context, accounts, conversations, commercial opportunities, follow-ups, relationship signals, and revenue journeys.

Is Togile a hotel PMS or reservation system?

No. Togile does not replace your PMS, booking engine, channel manager, or core hospitality operations systems. It connects the guest-facing, relationship, commercial, and revenue intelligence layer around them.

Can Togile connect guest relationships across multiple properties?

Togile can help organizations structure guest, account, interaction, and opportunity context across teams and properties based on the configured business model and integrations.

Can Togile manage corporate accounts, groups, and event opportunities?

Togile can support account relationships, stakeholders, pipelines, activities, proposals, follow-ups, and commercial journeys for corporate, group, and event-led business.

How does Togile use AI in hospitality?

Togile uses connected business context to help teams prioritize attention, understand relationship signals, identify opportunity movement, recommend next actions, and support configured workflows.

Can Togile work with our existing hospitality technology?

Togile is designed to work alongside existing business systems. The exact integration architecture depends on the systems, APIs, and workflows used by the organization.

Connected Hospitality Growth

The stay may end.
The relationship should keep growing.

Connect guests, accounts, properties, conversations, commercial opportunities, experiences, and revenue intelligence through one AI-native platform.

Book a Hospitality Demo Start Free

The Complete Guest Relationship

Discover

Enquire

Book

Experience

Engage

Return

Togile Guest Intelligence — connecting every stage

A guest may stay for days.The relationship can last for years.

Your guest experiences one brand.Your teams often see different moments.

Marketing

Reservations & Sales

Property Team

Guest Relations

Corporate Sales

Leadership

The guest shouldn't become a stranger every time the channel, team, or property changes.

A room is only one part of the relationship.

Individual Guest

Intelligence

AI Signals

Togile Capabilities

Every interaction creates a signal.AI helps teams understand what deserves attention.

Guest Priority

Relationship Intelligence

Next-Best Action

Opportunity Intelligence

Revenue Intelligence

Not every guest signal appears in a booking.

From guest relationships to revenue.See what needs attention across the business.

Relationship Growth & Revenue Overview

One guest relationship.A connected Togile ecosystem.

Togile CRM

CallZap

OnField360

Revora

Sentimental

Work with the systems that already run your hospitality business.

Common questions about Togile for Hospitality

The stay may end.The relationship should keep growing.

A guest may stay for days.
The relationship can last for years.

Your guest experiences one brand.
Your teams often see different moments.

Every interaction creates a signal.
AI helps teams understand what deserves attention.

From guest relationships to revenue.
See what needs attention across the business.

One guest relationship.
A connected Togile ecosystem.

The stay may end.
The relationship should keep growing.