Every Customer Conversation
Becomes Business Intelligence.

Pulse listens, understands, analyzes, and recommends the next best action — transforming every conversation into measurable business outcomes.

Pulse
Sentiment: Positive
Risk: Low
Buying Signal
Action Triggered
Scroll
500+ organisations trust Togile for revenue intelligence
Shiprocket
Furlenco
Lets Transport
Bennett & Coleman
Top10
Brand Capital
Navata
Infobay.ai
Alfabet Solutions
Angel One
Profitmart
Nifa Infocomp
careerflow.ai
Modular Pulse
Welmont
Hitech Solutions
Skill Curve
Vads Global
Shippin
First Funding
One Freight
Shiprocket
Furlenco
Lets Transport
Bennett & Coleman
Top10
Brand Capital
Navata
Infobay.ai
Alfabet Solutions
Angel One
Profitmart
Nifa Infocomp
careerflow.ai
Modular Pulse
Welmont
Hitech Solutions
Skill Curve
Vads Global
Shippin
First Funding
One Freight
The Problem

Businesses Hear Conversations.
Pulse Understands Them.

Every day, your business generates thousands of conversations. Calls, meetings, support tickets, voice notes. But almost none of the intelligence inside them ever reaches the people who need it.

Customer Calls
Meetings
Support
Voice Notes
10,000+ Conversations
Every single day
No Visibility
Insights stay locked inside audio files
Missed Opportunities
Buying signals go unnoticed
Lost Customers
Risk detected only after they leave

"By the time you realize what happened, the conversation is already over."

How Pulse Works

From Conversation to Decision.
Automatically.

Pulse doesn't just process audio. It follows the same cognitive path your best manager would — at the speed of AI.

Customer Conversation
AI Listens
AI Transcribes
AI Understands
AI Processing Engine
Intent Detection
Sentiment
Risk Score
Agent Score
Summary
Recommendations
Automation
Decision Intelligence
Actions triggered across your business systems
Conversation Intelligence

Pulse Doesn't Just Record.
It Understands.

Every conversation is analyzed across multiple intelligence dimensions simultaneously — in real time.

Pulse
Pulse AI Engine
Real-time analysis
Customer Intent
Purchase
92% confidence
Risk Score
3.2/10
Low Risk
Sentiment
+0.78
Positive
Emotion
Excited
High engagement
Buying Signal
Strong
Ready to buy
Compliance
Pass
No violations
Objection
Price
Budget concern
Call Score
8.5/10
Excellent
Agent Score
7.8/10
Good — can improve
Quality
A+
Top tier

All intelligence dimensions are computed simultaneously during the conversation. No post-call processing required.

AI Summaries

Never Read Long
Conversations Again.

Pulse automatically generates concise summaries and extracts everything that matters.

Call Transcript12:34 min
Agent

Hi Sarah, this is Raj from Togile. Thanks for taking the call. I wanted to follow up on the enterprise proposal we sent last week...

Customer

Hi Raj. Yes, I reviewed it. The platform looks impressive but I have some concerns about the pricing. Our budget is tighter than what you proposed...

Agent

I completely understand, Sarah. We actually have a flexible pricing model. If I may ask, what budget range are you working with?

Customer

We're looking at around $15,000 annually for 200 users. Also, my VP wants to know about your ISO-27001 certification and VAPT Audits are available before we proceed...

Agent

Great question. We're ISO-27001 certification and VAPT Audit certified. I can share the compliance report and also set up a custom quote for 200 users at your budget range. Shall I schedule a follow-up with your VP?

Customer

Yes, that sounds good. Let's aim for next Tuesday. And please include the compliance documentation in your proposal...

AI Summary
Generated in 3s
Summary

Follow-up call with Sarah (VP-level decision maker) regarding enterprise proposal. Customer expressed pricing concern — budget is $15K/year for 200 users. Requested SHARE ISO-27001 certification and VAPT Audits. Agreed to schedule follow-up with VP next Tuesday.

Key Action Items
Prepare custom quote for 200 users at $15K/year
Share ISO-27001 certification and VAPT Audit
Schedule VP follow-up for next Tuesday
AI Recommendations
Offer annual billing discount to close budget gap
Include security whitepaper with compliance docs
Escalate to Sales Manager — high-value deal
Decision Intelligence

AI Doesn't Just Analyze.
It Tells You What To Do Next.

Pulse's recommendation engine evaluates every conversation and prescribes the next best action — before your team even asks.

High Risk

High churn risk detected for Enterprise Client

Schedule follow-up within 24 hours
Upsell

Customer ready for upsell — premium plan

Send premium upgrade proposal
Compliance

Compliance issue found — disclosure missing

Escalate to compliance manager
Coaching

Low agent confidence detected on objections

Manager coaching recommended

"Every recommendation comes with context, evidence, and a clear path to action. Pulse doesn't just flag problems. It hands you the solution."

Sentiment & Risk Analytics

Know What Customers Feel
Before They Leave.

Real-time sentiment and risk intelligence across every conversation, every agent, every customer.

Positive
68%
+4.2%
Negative
12%
-2.1%
Neutral
20%
Stable
Risk Alert
7
Needs attention
Sentiment Trends — Last 7 Days
PositiveNegativeRisk
MonTueWedThuFriSatSun
Risk Heatmap
Low
High
Happiness
8.2 / 10
Escalation
3 Active
Agent Conf.
84%
Trend
Improving
Agent Performance

Understand Every Agent.
Coach Every Interaction.

Pulse evaluates agent performance across every dimension that matters — automatically, fairly, and continuously.

Top Performers
AK
John Doe
Score 9.2 · 47 calls · 96% CSAT
9.2
RS
Rahul Sharma
Score 8.7 · 52 calls · 91% CSAT
8.7
PM
Priyam Mehta
Score 8.4 · 38 calls · 93% CSAT
8.4
Needs Attention
VS
Vikram Singh
Low empathy · High talk ratio
5.2
NG
Neha Gupta
Objection handling weak
6.1
AR
Arjun Reddy
Compliance gaps detected
6.3
Team Score Breakdown
Agent Score8.1
Call Score8.4
Response Quality7.9
Listening Score8.6
Empathy Score7.5
Talk Ratio42:58
AI Coaching Insight

3 agents show improved objection handling this week. Recommend sharing John Doe's call patterns as a coaching template for the team.

Automation Engine

Pulse Detects. Your Business Responds.

When Pulse identifies a risk, opportunity, or event, it automatically triggers intelligent workflows across your entire business stack.

Pulse
Pulse Detects Event
Risk detected on Call #4471
Risk flagged in CRM
CRM record updated
Follow-up task assigned
Manager notified
WhatsApp message sent
Email triggered
Workflow Complete
8 actions executed in 2.3 seconds
2.3s
Execution Time
8
Actions Triggered
0
Manual Steps

Connect Pulse to any system — CRM, telephony, ERP, WhatsApp, email, field operations. If Pulse detects it, your business can act on it instantly.

Integrations

Integrates With Everything.

Pulse connects to your entire business ecosystem through APIs, webhooks, and native integrations.

Pulse
Pulse
Togile CRM
Togile CRM
CallZap
CallZap
OnField360
OnField360
Revora
Revora
WhatsApp
Zoom
Google Meet
MS Teams
Salesforce
HubSpot
Zoho
REST APIs
+ 100 more integrations including Webhooks, OpenAI, AWS, ERP & Telephony
Industry Solutions

Built for Every Industry
That Talks to Customers.

Financial Services
Insurance
Healthcare
Customer Support
Sales
Collections
Banking
Real Estate
Education
Retail
Manufacturing
BPO
Why Pulse

Not Another Analytics Tool.
A Decision Intelligence Platform.

Traditional Call Analytics
Pulse
Recording
Decision Intelligence
Transcripts
Action Recommendations
Reports
Automated Decisions
Monitoring
Predictive Intelligence
Call Logs
Business Intelligence
Customer Stories

Every Conversation Tells a Story.
Pulse Makes Sure You Never Miss It.

AK
Eswariah
Sales Head, Niveshartha

"We’ve been using Togile for over three years. Before Pulse, manually auditing even one call was time-consuming. With Pulse, we can now analyse thousands of calls in a day with speed and precision. It has truly changed the way we measure and improve our team’s performance. "

₹2 Cr
Account Saved
+34%
Win Rate
RS
Suresh Sharma
CEO, laundry Insta

"We went from reviewing 2% of calls to understanding 100% of them. Pulse found compliance gaps our QA team had missed for months. It paid for itself in the first quarter."

100%
Call Coverage
-41%
Escalations
PM
Priya Mehta
Director, LIPR

"Pulse doesn't just tell us what happened. It tells us what to do next. Our managers now coach with data, not guesses. Agent performance improved across the board in 60 days."

+27%
Agent Score
60 days
To Results

Trusted by industry leaders

FurlencoShiprocketScan ElectronicsBrand CapitalClear Castle
Enterprise Security

Built for Enterprise.
Secured by Design.

Your conversations are your most sensitive asset. Pulse protects them at every layer.

Encryption
AES-256 at rest & TLS in transit
RBAC
Role-based access control
Audit Logs
Complete traceability
Secure APIs
OAuth 2.0 & API keys
Compliance
ISO-27001 certification and VAPT Audit certified
AWS Infrastructure
Enterprise-grade cloud
99.9% Uptime
SLA guaranteed
Data Residency
Region-specific storage
FAQ

Questions?
We've got
answers.

Everything you need to know about Pulse — pricing, setup, security, and more. Can't find what you're looking for?

Talk to us
Pulse is an AI-powered conversation intelligence platform that analyzes customer conversations and turns them into actionable business insights. It helps teams understand customer sentiment, intent, risks, agent performance, and opportunities across every conversation.
Pulse

Every Conversation
Should End With
Better Decisions.

Pulse transforms conversations into intelligence, intelligence into action, and action into business growth.

ISO-27001 certification and VAPT Audit AES-256 Encrypted 99.9% Uptime SLA