AI-Powered Customer Success & Growth Platform

Winning a Customer Is the Beginning.
Keeping Them Is Everything.

Predict churn before it happens. Automate renewals. Uncover expansion opportunities. Build customers for life — all from one AI-powered platform.

Customer Success Command Center
LIVE
Health Score
82
+6 pts
Retention
94.2%
+3.1%
NRR
118%
+12%
Expansion
$3.2M
+28%
At-Risk
12
-8
Customer Health Distribution
Healthy
At Risk
Critical
Healthy (80-100)247 accounts
Good (60-79)68 accounts
At Risk (40-59)12 accounts
Critical (0-39)4 accounts
Net Revenue Retention — 12 months118% ↑
AI Alerts
Churn Risk

Acme Corp — engagement down 34%. AI recommends executive check-in.

Expansion Ready

TechFlow Inc — usage up 62%. Upsell opportunity: +$48K ARR.

Renewal Due

GlobalSoft — $124K renewal in 14 days. Auto-reminder sent.

Renewal Forecast — Q3
$1.8M
Likely
$420K
At Risk
$85K
Lost
Scroll
The Problem

You Can't Retain What
You Can't See.

Customer data is scattered across CRM, email, support, billing, calls, and spreadsheets. No system connects the dots — so you can't see which customers are healthy, which are fading, or which are ready to grow.

The Fragmented Customer Experience
Customer
One person, scattered across 7 systems
Fragmented
CRM
Knows the deal, not the relationship
Isolated
Support Tool
Tickets tracked, sentiment not
Disconnected
Email
Conversations not in CRM
Disconnected
Billing
Renewals not linked to health
Disconnected
Calls
No transcript, no sentiment
Disconnected
WhatsApp
Messages lost, context gone
Disconnected
Excel
Manual health score guesses
Disconnected
7 systems. 0 connections. No customer visibility.
Customers Leave Silently

Engagement drops. Usage declines. Sentiment worsens. Nobody notices — until the cancellation email arrives.

Revenue Becomes Unpredictable

Renewals are surprises — not forecasts. You don't know which accounts will renew, which will churn, or which will expand.

No Customer Health Visibility

Which customers are thriving? Which are struggling? Which are ready to upgrade? You're guessing — and guessing costs revenue.

Expansion Revenue Left on the Table

Customers are using more, engaging more, growing — but nobody sees it. Upsell and cross-sell opportunities pass by unnoticed.

"You're managing customers across seven tools and still can't answer one question: Is this customer healthy?"

The Transformation

Every Customer Interaction.
One Intelligence.

Togile connects every customer touchpoint — calls, emails, billing, support, sentiment, usage — into one intelligent ecosystem where every customer becomes measurable.

Before: Fragmented
7+ disconnected customer tools
No customer health scoring
Reactive churn management
Manual renewal tracking
No expansion visibility
No sentiment intelligence
After: Unified by Togile
One connected customer platform
AI-powered health scoring (real-time)
Proactive churn prediction & alerts
Automated renewal workflows
AI-driven expansion recommendations
Sentiment intelligence across all channels
One Connected Customer Experience
Timeline
Health
Comms
Renewals
Billing
Sentiment
Revenue
Analytics
Tasks
Automation
Feedback
AI
Togile
Customers for Life

Every interaction connected. Every customer measurable. Every relationship growing.

The Customer Lifecycle

From First Hello to Lifelong Advocate.

Every stage of the customer journey — connected, automated, and intelligent. Each step naturally powered by the Togile ecosystem.

Lead
Customer
Onboarding
Adoption
Engagement
Health
Renewal
Expansion
Advocacy
Referral

10 stages. Zero manual handoffs. Each stage naturally powered by Togile CRM, CallZap, Revora, Sentimental, or OnField360.

Meet Your AI Customer Success Team

AI That Doesn't Just Monitor.
It Intervenes.

Five AI specialists working 24/7 — measuring health, predicting churn, automating renewals, uncovering expansion, and reading customer sentiment across every channel.

AI Customer Health Analyst

Continuously measures customer health using usage, engagement, sentiment, and support data. Detects engagement decline before it becomes churn.

Acme Corp — engagement down 34%. Health score dropped to 52.
AI Churn Predictor

Identifies customers likely to leave using behavioral patterns, sentiment trends, and engagement signals. Provides proactive intervention recommendations.

4 accounts at high churn risk. $285K ARR at stake. Act within 7 days.
AI Renewal Assistant

Forecasts renewal outcomes, automates reminders, schedules follow-ups, and prepares renewal proposals — 90 days before contract expiry.

GlobalSoft renewal: $124K, 14 days. Reminder sent to CSM. Proposal ready.
AI Expansion Advisor

Identifies upsell and cross-sell opportunities based on usage patterns, team growth, and feature adoption. Detects expansion-ready accounts automatically.

TechFlow Inc — usage up 62%. Upsell: +$48K ARR. Pitch sent to AM.
AI Sentiment Intelligence

Automatically detects customer sentiment across every communication channel — calls, emails, WhatsApp, support tickets, reviews, and feedback surveys. No more guessing how customers feel.

Calls
Emails
WhatsApp
Support
Reviews
Surveys
Positive 68%
Negative 10%
Your AI customer success team never sleeps
24/7
Always On
10K+
Signals/Day
94.2%
Retention
0
Manual Reports
Customer Health Command Center

Every Customer's Health.
At a Glance.

From health scores to renewal forecasts, expansion revenue to sentiment trends — dashboards built for Chief Customer Officers, not data analysts.

Avg Health
82
+6 pts
Healthy
247
72% of accounts
At Risk
12
-8
Critical
4
Act now
Account Health Scores — Top Accounts15 accounts shown
TechFlow Inc
94
GlobalSoft
88
Nexus Corp
79
Vertex Ltd
72
Summit Group
65
Pinnacle Co
52
Acme Corp
42
Delta Inc
28
Health Breakdown
331Accounts
Healthy (72%)247
Good (20%)68
At Risk (4%)12
Critical (1%)4
AI Insight

4 critical accounts need immediate intervention. AI recommends executive escalation for Acme Corp and Delta Inc.

Capabilities

Everything Customer Success Needs.
Nothing It Doesn't.

Customer Lifecycle
Customer Timeline
Onboarding
Customer Health
Health Score
Risk Detection
Customer Communication
Email
WhatsApp
Business Calling
Meetings
Revenue & Growth
Renewals
Subscription Management
Billing
Renewal Pipeline
Expansion Revenue
Upsell
Cross Sell
Advocacy
Intelligence & Automation
Sentiment Analysis
AI Insights
Workflow Automation
Tasks
Alerts
Analytics & Reporting
Executive Dashboards
Reports
Revenue Impact
Customer Growth Engine

Every Customer Becomes
A Growth Engine.

From first usage to lifelong advocacy — every stage of the customer journey contributes to long-term, predictable recurring revenue.

CustomerAcquired
Starting point
UsageProduct adoption tracked
+12% engagement
HealthAI health score: 82/100
Healthy ↑
RenewalAuto-renewed · $124K
94% retention
ExpansionUpsell: +$48K ARR
NRR 118% ↑
AdvocacyPositive sentiment: 81%
Advocate ↑
ReferralNew customer acquired via referral
Growth loops ↑
118%
NRR
94.2%
Retention
$3.2M
Expansion Revenue
Business Outcomes

Customer Success That Drives
Measurable Revenue Growth.

Not more features. Not more dashboards. Real business outcomes that protect and grow recurring revenue.

Reduce Customer Churn
Predict & prevent

AI identifies at-risk customers 30-60 days before they churn — giving your team time to intervene, save the relationship, and protect revenue.

-34%
Churn Rate
Increase Customer Retention
Keep them longer

Real-time health scoring, proactive engagement, and automated renewal workflows ensure customers stay — and stay happy — year after year.

94.2%
Retention Rate
Improve Renewal Rates
Never miss a renewal

Automated renewal pipelines, 90-day advance alerts, and AI-powered renewal forecasting ensure no renewal slips through the cracks.

+12%
Renewal Rate
Increase Expansion Revenue
Grow existing accounts

AI identifies upsell and cross-sell opportunities based on usage patterns, team growth, and feature adoption — turning existing customers into growth engines.

$3.2M
Expansion Revenue
Increase Customer Lifetime Value
Maximize every account

Longer retention, higher expansion, and proactive engagement compound into dramatically higher LTV — without acquiring a single new customer.

+42%
Avg LTV
Predict Customer Health
Know before it happens

AI analyzes 10,000+ signals daily — usage, engagement, sentiment, billing, support — to calculate health scores and predict outcomes with 94% accuracy.

94%
Prediction Accuracy
Works With Your Stack

Connects to Everything
You Already Use.

100+ integrations across CRM, billing, communication, support, and analytics platforms.

CRM Sync
ERP
Billing
Payments
Togile
WhatsApp
Email
Slack
Teams
Google
REST APIs
Webhooks
100+ Integrations· REST API · Webhooks · Native Sync
FAQ

Questions, Answered.

Togile AI analyzes 10,000+ signals daily — including product usage, engagement frequency, sentiment across communication channels, support ticket trends, billing status, and renewal proximity — to calculate a composite health score from 0-100 for every customer.
Yes. Togile's AI Churn Predictor identifies customers likely to leave 30-60 days in advance using behavioral patterns, sentiment trends, and engagement decline signals — with 94% prediction accuracy.
Yes. AI Expansion Advisor analyzes usage patterns, team growth, feature adoption, and engagement trends to identify upsell and cross-sell opportunities — automatically notifying account managers with specific recommendations and ARR impact.
Yes. Togile automates the entire renewal lifecycle — 90-day advance alerts, renewal proposals, automated reminders, follow-up scheduling, and renewal forecasting — all powered by Revora's subscription and billing engine.
Yes. AI Sentiment Intelligence automatically detects sentiment from calls, emails, WhatsApp, support tickets, reviews, and surveys — giving you a unified sentiment score per customer and per channel.
Yes. Revora natively connects billing, subscription, and renewal data to customer health scores — so you know not just how a customer feels, but what they're paying, when they renew, and how much they've grown.
Yes. Togile CRM is built-in, but if you use Salesforce, HubSpot, Zoho, or any custom CRM, Togile integrates via REST API and webhooks with 100+ platforms.
Yes. Togile's automation engine creates onboarding workflows — welcome emails, setup tasks, check-in sequences, adoption milestones, and progress tracking — all triggered automatically when a deal is won.
AI transforms customer success from reactive to proactive — predicting churn before it happens, identifying expansion before it's requested, automating renewals before they're due, and detecting sentiment before it's expressed.
Yes. Togile calculates LTV by combining subscription value, expansion history, retention duration, and churn probability — giving you a real-time LTV for every customer and account segment.
Yes. Through CallZap, Togile handles GSM-based business calling with automatic recording, transcription, and sentiment analysis — plus email, WhatsApp, and meeting scheduling, all unified in one customer timeline.
Yes. Togile's workflow builder lets you create custom automation sequences — onboarding, check-in, renewal, escalation, and advocacy workflows — with AI triggers, conditional logic, and task assignment.
Yes. Togile uses AES-256 encryption, role-based access control, audit logs, ISO-27001 compliance, and AWS infrastructure with 99.9% uptime SLA. Customer data is encrypted at rest and in transit.
Yes. AI Renewal Assistant forecasts renewal outcomes 90 days in advance — categorizing renewals as likely, at-risk, or lost — with revenue projections and recommended interventions for each account.
Most enterprise customers go live in 2-4 weeks. Togile provides dedicated onboarding, data migration, health score configuration, and CSM training as part of the implementation package.
AI-Powered Customer Success & Growth Platform

Turn Every Customer Into a
Long-Term Growth Opportunity.

Manage onboarding, customer health, communication, renewals, expansion, and customer intelligence from one AI-powered platform.

ISO-27001AES-256 Encryption99.9% UptimeAWS Infrastructure